A subpoena is a court order — not a request. If you receive one, you must comply or formally object before the return date. The first thing to do is contact your medico-legal insurer. Do not send records directly to the requesting solicitor. Do not alter records. Do not miss the deadline.
Subpoenas are served on Australian doctors more often than most practitioners realise. They arrive in connection with personal injury claims, WorkCover disputes, family law proceedings, medical negligence cases, and criminal matters. In most instances, the doctor is not a party to the case — they are simply a treating practitioner whose records are relevant.
But ‘simply’ is misleading. Mishandling a subpoena — responding incorrectly, missing the deadline, or releasing documents directly to the wrong party — can expose you to contempt of court, privacy breaches, and regulatory consequences. This guide explains exactly what to do.
What Is a Subpoena?
A subpoena must be issued by a court — it is not a letter, not an email, and not a document created by a law firm. It will bear the seal of the issuing court and specify a return date by which you must comply.
Critical Distinction: Subpoena vs Lawyer’s Letter – A letter from a law firm requesting records is NOT a subpoena. It is a request, and you are not legally obliged to comply without your patient’s written consent. If you receive what appears to be an urgent legal demand for records, read the document carefully before acting. Only a document issued by a court — bearing the court’s seal and a specific return date — is a subpoena.
The Two Types of Subpoenas Doctors Receive
| Subpoena to Produce | Subpoena to Give Evidence | |
| What is it? | Requires you to produce documents to a court | Requires you to appear in court and give oral evidence |
| Must you appear? | No (usually produce to court registry) | Yes — in person |
| Most common? | Yes — very common for medical practitioners | Less common for treating doctors |
| Seek legal advice? | Yes — before responding | Yes — urgently |
Subpoena to Produce Documents
By far the most common type received by medical practitioners. This requires you to produce specified documents — typically clinical records — to the court by the return date. In most cases you produce documents to the court registry, not to the requesting solicitor.
Subpoena to Give Evidence (Witness Subpoena)
Requires you to appear in court on a specified date and give oral testimony. This is less common for treating doctors but does occur — particularly in family law, coronial inquests, and medical negligence trials. If you receive this type of subpoena, seek legal advice immediately. Your evidence can affect your patient’s case, your own professional standing, and potentially your registration.
Your Obligations When Served a Subpoena
Once a subpoena has been validly served on you, your obligations are clear:
- Respond by the return date — either by producing the documents to the court registry, or by filing a formal objection
- Do not destroy, alter, conceal, or withhold documents that fall within the scope of the subpoena
- Produce documents to the court registry (not directly to the solicitor who requested them)
- Seek legal advice before producing documents if you have any doubt about scope, validity, or patient confidentiality implications
What ‘Produce to the Court Registry’ Means – When a subpoena to produce is issued, you provide the documents to the court registry — not to the solicitor who requested them. The other parties then apply to the court to inspect those documents. This process protects patient confidentiality and ensures the court controls access. Sending records directly to a solicitor bypasses this protection.
Can You Object to a Subpoena?
Yes — and in some circumstances, you should. You can apply to the court to set aside or limit a subpoena before the return date. Common grounds for objection include:
1. The Subpoena Is Too Broad or Oppressive
A subpoena that demands ‘all records relating to [patient] from 1990 to present’ in a matter involving a 2023 ankle injury may be disproportionately broad. Courts will set aside or limit subpoenas that are oppressive or constitute a ‘fishing expedition’.
2. The Documents Are Not Relevant to the Proceedings
If the records requested have no genuine connection to the issues in the case, this is a ground for objection.
3. Hardship
If compliance would cause unreasonable hardship — for example, if records span many years and retrieval would require extraordinary effort — you can raise this with the court and seek reimbursement for reasonable costs of compliance.
4. Patient Confidentiality Concerns
A subpoena provides legal authority to overcome confidentiality, but if you believe that production would cause significant harm (e.g., sensitive mental health records, domestic violence safety concerns), you can raise these concerns with the court, which may limit the scope of production or order that records be reviewed by a judge before release.
How to Object – To object to a subpoena, you must file a formal application with the court before the return date. This requires legal assistance — it is not something you can do by email or phone. Contact your medico-legal insurer well in advance of the deadline.
What About Patient Confidentiality?
A validly issued and served subpoena provides legal authority to produce records that would otherwise be confidential under the Privacy Act and your professional obligations. However, this authority is not unlimited.
Best practice when you receive a subpoena for patient records:
- Notify the patient (where practicable) that you have received a subpoena — they may wish to seek legal advice and potentially object
- Consider whether the scope is proportionate — produce what is within scope, not everything you hold on the patient
- Do not add commentary, annotations, or summaries unless the subpoena specifically requests a report
Interstate and Federal Subpoenas
Federal Court subpoenas follow the Federal Court Rules and can be served anywhere in Australia. If you are subpoenaed in connection with a Federal Court matter, the process is governed by those rules rather than state rules.
Are You Entitled to Be Paid for Producing Records?
Yes. You are entitled to claim reasonable conduct money — an amount to cover the cost of complying with the subpoena. This typically covers the cost of locating, copying, and delivering the records. The amount must be offered or tendered with the subpoena (the conduct money forms part of proper service in most jurisdictions).
If compliance requires substantial work — such as preparing records spanning many years — you can apply to the court for an order requiring the requesting party to pay your reasonable costs.
Step-by-Step: How to Respond to a Subpoena
- Step 1: Note the return date immediately — it is a hard deadline
- Step 2: Verify that it is a genuine court-issued subpoena (not a lawyer’s letter)
- Step 3: Contact your medico-legal insurer for advice
- Step 4: Identify the specific documents within scope
- Step 5: Notify the patient where practicable
- Step 6: Consider whether any grounds for objection exist
- Step 7: If no objection: produce documents to the court registry by the return date
- Step 8: If objecting: file a formal application to set aside or limit the subpoena before the return date
- Step 9: Keep copies of everything you produced and when
Frequently Asked Questions
Q: Do I have to appear in court if I only received a subpoena to produce?
No — a subpoena to produce only requires you to produce documents to the court registry. You do not need to appear in court unless you also receive a subpoena to give evidence, or unless the court specifically orders your attendance. However, if a hearing is listed and your records are central to the case, you may receive notice that parties wish to examine you — in which case legal advice is essential.
Q: Can I be held in contempt for not complying with a subpoena?
Yes. Failure to comply with a valid subpoena without proper legal grounds is contempt of court — a serious matter that can result in fines or other penalties. This is why missing the return date without filing an objection is not an option. If you cannot comply in time, apply for an extension.
Q: The subpoena asks for records about a patient who has passed away. Does confidentiality still apply?
Yes — patient confidentiality obligations continue after death, but are modifiable by court order. A validly issued subpoena provides authority to produce those records. The deceased’s estate or family may also apply to intervene and object. Notify your medico-legal insurer in these circumstances.
Q: Can I refuse to produce records on the grounds that it would breach my patient’s confidentiality?
Not on that basis alone — a valid subpoena overrides confidentiality obligations. However, you can object on grounds of proportionality, relevance, or harm, and raise specific confidentiality concerns with the court. The court can then decide how to handle particularly sensitive records.
This publication is general in nature and is not comprehensive or constitutes legal or medical advice. You should seek legal, medical or other professional advice before relying on any content, and practice proper clinical decision making with regard to individual circumstances. Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Tego Insurance Pty Ltd is not responsible to you or anyone else for any loss suffered in connection with the use of this information.
All content on this page has been written in a generic way, and has not been presented with any knowledge of your personal objectives or financial needs.