How to prevent patient complaints — and handle them when they happen

Clinical, Claims & Medico-Legal

As a medical practitioner, preventing medical errors is of utmost importance. Medical errors can have serious consequences for patients, including injury, harm, and even death. In Australia, medical...

Clinical, Claims & Medico-Legal

The National Boards and the Australian Health Practitioner Regulation Agency (AHPRA), want health and medical practitioners to know that the revised guidelines are intended to explain clearly how...

Anaesthetists

In assessing a patient’s fitness for discharge, medical practitioners are expected to exercise clinical judgment, guided by applicable professional and regulatory guidelines. The Australian and New Zealand College...

Clinical, Claims & Medico-Legal

The Australian High Court recently handed down two important decisions about the identification of employment and contracting relationships, which emphasises the importance of having all-inclusive written agreements in...

Clinical, Claims & Medico-Legal

Receiving gifts and presents from patients has the potential of being an issue if they affect the doctor–patient relationship, or if they create a perception that the doctor-patient...

Clinical, Claims & Medico-Legal

For Australian medical practitioners to maintain a safe and professional workplace, they must respond professionally when a patient has a concern.  Adverse events due to unsafe care is likely...