24/7 Practitioner Medico Legal Advice
Keep medico legal advice simple
Whatever the reason you get in touch, BHSI claim professionals work with medical practitioners to move through the complaint or claim as quickly and strategically as possible.
The team understands the importance of your professional, medical reputation. Reputation is important to us too. This is why BHSI employs committed claims specialists who are empowered to achieve strong results. They partner with solicitors and experts that understand our shared values to ensure consistently high levels of service for medical practitioners.
Medico-Legal Support
Berkshire Hathaway Specialty Insurance
GPO Box 650
Sydney NSW 2001
GPO Box 650
Sydney NSW 2001
BHSI has got your back
Tego policies are underwritten by Berkshire Hathaway Specialty Insurance (BHSI), a name synonymous with trust and integrity. Their 24/7 medico-legal advisory services provides Tego policy holders with additional peace of mind.
BHSI is committed to excellence in claims handling, and brings skill, efficiency, and transparency to all aspects of the claims process. Their clearly articulated service standards set the bar consistently high on everything from acknowledgement of claims, to communication throughout the life of a claim – and ensure no surprises.
BHSI believes in simplicity over complexity, responsiveness to a changing healthcare landscape, and results-focused, cost effective claims management – all values shared by Tego. BHSI’s large and stable balance sheet gives exceptional ability to provide consistent capacity and innovative, flexible solutions. It also means you can have the utmost confidence in BHSI’s ability to pay covered claims – no matter how complex or large the catastrophe.
Berkshire Hathaway’s National Indemnity group of insurance companies held US$333.9 billion in total admitted assets and US$202.5 billion in policyholder surplus (Source: Balance sheets as of 31 Dec 2019 for the Berkshire Hathaway National Indemnity group of insurance companies).
What Medical Incidents Should I Notify?
We encourage our clients to get in contact early so that BHSI can provide timely advice and make sure that your interests are best protected. Be sure to make contact if any of the following occurs:
- You’re served with court documents, especially a statement of claim or summons.
- You receive a complaint from AHPRA, the Healthcare Complaints Commission or a medical council or board.
- A patient makes a written or verbal complaint.
- You’ve been closely involved in caring for a patient whose death has been reported to the Coroner.
- The police seek documents or a statement from you.
- You receive correspondence from Medicare regarding provider numbers, item usage or audits.
- A private health insurer queries charges, notifies you of an audit or a change in your provider status.
- You receive a request for medical records from a patient or third party or you receive a subpoena.
- A solicitor gets in touch asking for a report or meeting to discuss the medical management of their client.
- You believe comments appearing in print or on social media could be considered defamatory.
Support For Medical Practitioners When You Need It
We understand that the most important aspect of dealing with any patient complaint, claim or critical incident is the welfare of our clients. That’s why we’ve partnered with BHSI who offer a 24/7 hotline that puts medical practitioners in touch with a panel of highly experienced medico-legal advisors who can give you medical support when you need it.
We know that stress from claims and complaints can have an adverse effect on you, with concerns of potential to damage your reputation and your medical career. BHSI’s claims service is highly responsive, focused on results and open communication, giving you peace of mind that the matter is already in safe hands. They commit to be with you every step of the way, guiding you through the process.
Request a quote
Call 1300 834 683 or request a quote, and one of our representatives will be in touch.
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What our customers are saying
David Moore, Obstetrician, Gynaecologist & Fertility Specialist
Being a FRANZCOG doesn’t necessarily mean 100% of my billings comes from the high-risk practice of obstetrics; I work also in gynaecology and fertility, both of which represent a lower claims risk to me and my indemnity provider. Tego offered something no other provider did (and I asked all of them!): they tailored my indemnity policy to my actual practice. Not only was Tego’s policy equal to the best policies on the market in terms of cover and facilities, it was significantly more affordable; more importantly, it was reflective of my actual practice.
Dr. Benjamin Olesnicky Anaesthetist
The cover with Tego was more comprehensive than my existing insurer and I was pleasantly surprised to see some great savings on my premium. As a doctor passionate about patient safety and research, it’s great to see Tego support some of the projects we are running at the Northern Sydney Anaesthesia Research Institute (NSARI). Tego are attentive and treat me like an individual – not just a policy holder.
Dr Alina Zeldovich, Ophthalmologist & Co-Founder Beamers
I was very impressed with the way Tego’s underwriters assessed me on my individual merits. Once I compared the cover with my existing insurer, I realised that Tego was offering broader cover at a more competitive premium. It was an easy switch and I have been really happy with their service.
Dr. Johnny Levy Medical Director, Primary Health Care Limited
I have found the legal advice – on a range of issues – given by Tego to be very useful. All interactions have been timely, friendly and have answered my questions fully.
