How to prevent patient complaints — and handle them when they happen

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Clinical, Claims & Medico-Legal Updates

Stay updated with the latest healthcare industry news, insightful interviews, technologies, and valuable resources.

Clinical, Claims & Medico-Legal

How to Choose a Patient?

As a leading and trusted Medical Indemnity Insurer, we are here to protect you, your medical practice and business. Assessment of a patient’s suitability must be carried out...

Clinical, Claims & Medico-Legal

A small minority of doctors are responsible for most complaints

Three percent of doctors account for 50% of Australian patient complaints, according to a study published by BMJ Safety and Quality. The finding is based on an analysis...

Clinical, Claims & Medico-Legal

10 tips for effective handling of patient complaints

Formal complaints against psychiatrists, surgeons, obstetricians/gynaecologists, GPs and other doctors are on the rise and clinicians are increasingly turning to their medical indemnity insurance providers for support. For example, the...

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Medical Malpractice Insurance Reduces Your Stress

The Emotional Stress of a Medical Malpractice lawsuit Let’s be clear- As a physician, it’s not a matter of if you will get sued, but when. About 35%...

Clinical, Claims & Medico-Legal

Medical Indemnity Insurance – Important Issues Facing Physicians

Being sued for malpractice is a major concern to most healthcare professionals. But three are other insurance issues that must concern doctors: Medicare Investigations Coronial Inquests AHPRA /...

Clinical, Claims & Medico-Legal

Common FAQ’s: Professional Indemnity Insurance

The medical profession is very demanding and at times involves various risks. These risks are involved with the nature of work in the medical field. The medical professionals...