How to prevent patient complaints — and handle them when they happen

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Clinical, Claims & Medico-Legal Updates

Stay updated with the latest healthcare industry news, insightful interviews, technologies, and valuable resources.

Clinical, Claims & Medico-Legal

How Medical Practitioners Manage Patient Concerns

For Australian medical practitioners to maintain a safe and professional workplace, they must respond professionally when a patient has a concern. Adverse events due to unsafe care is likely...

Clinical, Claims & Medico-Legal

What You Need to Know About Covid-19 In 2021

Covid-19 Vaccinations We have been collegiately working with the other four Medical Indemnity Insurers in Australia to ensure consistency across the industry and to lobby the government on...

Clinical, Claims & Medico-Legal

The Enforceability of Non-Compete Agreements for Medical Practitioners

For medical practitioners who operate under a contract with their practice owner, it is usual to expect that the contract will include a post-contractual restraint. That is, a...

Clinical, Claims & Medico-Legal

The Australian Royal Commission Releases Three Issue Papers

The Royal Commission released the following three issues papers between 1 July and 31 December 2020: Safeguards and quality, released on 18 November 2020; Violence and abuse in the...

Clinical, Claims & Medico-Legal

The Royal Commission’s Interim Report on Disability, Aged Care and Mental Health

The Australian Royal Commission has requested a 17 month extension on 30 October 2020 such that it would be required to deliver its final report and recommendations by...

Clinical, Claims & Medico-Legal

Noncompete Agreements and Medical Practitioners

When is your restraint of trade clause unenforceable? The restraint of trade clause is a very old legal concept relating to the right of individuals to do business,...