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There is a tremendous surge in the use of SMS and emails for healthcare professionals, especially with patient reminders and recalls. This is more than a trend, as it is changing the way healthcare is provided. The reason? There are a variety of factors from patient preference, technological efficiencies to the increased cost and delays … Read more
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As Medical Indemnity Insurance Providers, the experts at Tego are well aware of the many issues GP’s face. This includes patients refusing more testing under advice from the doctor. Let’s be clear, a competent patient is within their rights to refuse treatment. It is however important that you have fully informed the patient of the … Read more
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The Therapeutic Goods Administration in Australia is in charge of regulating health related software that falls under the statutory definition of a medical device, as defined in- “section 41BD of the Therapeutic Goods Act 1989 (Cth).” Here is what you need to know: The regulation of software as a medical device is currently centred on … Read more
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As medical practice insurers and medical indemnity insurance providers, we want you to know the legalities of being a midwife and your practice’s code for conduct. At Tego, we recommend that all midwives take the opportunity to review the Code and familiarise themselves with the expectations for practice as set out by the NMBA. The … Read more
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The AMA’s position statement states “when a patient has received hospital care, the GP needs timely and comprehensive communication about the care provided, including transfer of care arrangements in order to enable the GP to continue providing high-quality care for the patient.” Australian Medical Association, General Practice/Hospitals Transfer of Care Arrangements, 2018 As a leading … Read more
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Protect your reputation and registration At Tego, we understand that training to be a doctor and building a career can be fraught with stress and unease. That is why we specialise in offering specialist doctors in training medico-legal advice and support. We provide high quality and responsive medico legal support as part of the medical … Read more
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No doctor wants to deal with a patient complaint. It can be challenging and stressful experience – so much that in one study it was found that over 95% of medical practitioners experience stress after receiving a complaint. (reference in footnote please: Bismark, M., Spittal, M., Studdert, D., (2013) Identification of doctors at risk of … Read more
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As an experienced provider of medical indemnity insurance in Australia, our team at Tego recommend to respond to patient complaints in a timely manner. Listening to your patient’s concerns and showing empathy has been shown to assist in resolving or reducing the effects of a complaint escalating. Below are 7 initial steps that will help … Read more
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The Australian Medical Board released their new, revised guidelines for all Australian medical practitioners. At Tego, we want to make medical practitioners aware of the revised guidelines as they are relevant to the way your practice may be managed. It is important to review your medical indemnity insurance to determine the scope of cover in … Read more
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Yes, the service delivery of healthcare is changing and complex from formal to informal, face to face to online services. This means that your medical indemnity insurance must address the myriad of exposures which can impact doctors to practice owners to corporate entities. One thing you can count on is that things will go wrong. … Read more
