Blog - Tego News

A small minority of doctors are responsible for most complaints

in General.

Three percent of doctors account for 50% of Australian patient complaints, according to a study published by BMJ Safety and Quality. The finding is based on an analysis of a national sample of all 18,907 formal patient complaints filed with health service ombudsman (‘Commissions’) against 11,148 individual doctors in Australia over 11 years. The researchers  … Read more

Medical insurance specialist broadens product suite

in General, News.

Specialist healthcare sector underwriting agency Tego Insurance has launched three new products. After disrupting the Australian market with a doctors’ medical indemnity product which has grown to 1,400 insured doctors, Tego has now expanded its product suite to include entity medical malpractice; life sciences; and clinical trials. Tego CEO Eric Lowenstein says the medical indemnity  … Read more

Patient complaints take their toll on doctors’ wellbeing

in General.

Doctors with recent or current complaints have significant risks of moderate/severe depression, anxiety and suicidal ideation, according to a large anonymous survey published in the BMJ. This is true regardless of whether the complaint is against a GP, an ophthalmologist, an anaesthetist, a gynaecologist-obstetrician, a surgeon or any other clinician. Most of the 7926 respondents  … Read more

10 tips for effective handling of patient complaints

in General.

Formal complaints against psychiatrists, surgeons, obstetricians/gynaecologists, GPs and other doctors are on the rise and clinicians are increasingly turning to their medical indemnity insurance providers for support. For example, the Victoria Health Complaints Commissioner received 1244 complaints against medical practitioners in the 2017-18 financial year, 18% more than in 2016-17. In NSW, the number of  … Read more

Medical Malpractice Insurance Reduces Your Stress

in General.

The Emotional Stress of a Medical Malpractice lawsuit Let’s be clear- As a physician, it’s not a matter of if you will get sued, but when. About 35% of physicians in low-risk specialties and 88% of physicians in high-risk specialties are projected to face their first claims by the age of 45. By the age  … Read more

Medical Indemnity Insurance – Important Issues Facing Physicians

in General.

Being sued for malpractice is a major concern to most healthcare professionals.  But three are other insurance issues that must concern doctors: Medicare Investigations Coronial Inquests AHPRA / Medical Board Investigations. Medical Indemnity Insurance in Australia covers Medical Investigations, Coronial Inquests and Regulators – AHPRA / Medical Board Investigations Medicare Investigations Only a small percentage  … Read more

What surgeons can do if they receive a complaint

in General.

Surgeons who receive a complaint from a patient or another clinician via the Royal Australasian College of Surgeons (RACS) can seek support from the College or their medical indemnity insurance organisation. The college has produced a Complaints User Guide to explain how it deals with complaints against its Fellows, who include cardiothoracic surgeons, general surgeons,  … Read more

Why Health and Medical Professionals Need Medical Practice Insurance

in General.

Medical and Healthcare professionals truly face distinctive risks for a multitude of reasons, from a patient’s limited mobility to protecting sensitive patient information dealt with on a daily basis. And that’s in addition to the other risks faced, like property damage to your medical business office or loss of business records and patient files.    … Read more