September 2019

Specialist Doctors in Training: You Need Protection

By Eric Lowenstein on Tuesday, September 24th, 2019 in General.

Protect your reputation and registration At Tego, we understand that training to be a doctor and building a career can be fraught with stress and unease. That is why we specialise in offering specialist doctors in training medico-legal advice and support. We provide high quality and responsive medico legal support as part of the medical  … Read more

Dealing with a Patient Complaint

By Eric Lowenstein on Monday, September 16th, 2019 in General.

No doctor wants to deal with a patient complaint. It can be challenging and stressful experience – so much that in one study it was found that over 95% of medical practitioners experience stress after receiving a complaint. (reference in footnote please: Bismark, M., Spittal, M., Studdert, D., (2013) Identification of doctors at risk of  … Read more

Seven Important Tips for Resolving a Patient’s Complaint

By Eric Lowenstein on Tuesday, September 10th, 2019 in General.

As an experienced provider of medical indemnity insurance in Australia, our team at Tego recommend to respond to patient complaints in a timely manner. Listening to your patient’s concerns and showing empathy has been shown to assist in resolving or reducing the effects of a complaint escalating.  Below are 7 initial steps that will help  … Read more

New Guidelines on Sexual Boundaries in the Doctor and Patient Relationship

By Eric Lowenstein on Tuesday, September 3rd, 2019 in General.

The Australian Medical Board released their new, revised guidelines for all Australian medical practitioners. At Tego, we want to make medical practitioners aware of the revised guidelines as they are relevant to the way your practice may be managed. It is important to review your medical indemnity insurance to determine the scope of cover in  … Read more