April 2019

Do you know when a doctor should not issue a death certificate

By Tego Insurance on Monday, April 22nd, 2019 in General.

Doctors have a legal obligation not to issue a death certificate in the case of a reportable death, according to medico-legal expert Scott Chapman of HWL Ebsworth lawyers. There may be minor differences from state to state, but in NSW, for example, all deaths are reportable if the patient had not been attended to by  … Read more


A small minority of doctors are responsible for most complaints

By Tego Insurance on Monday, April 15th, 2019 in General.

Three percent of doctors account for 50% of Australian patient complaints, according to a study published by BMJ Safety and Quality. The finding is based on an analysis of a national sample of all 18,907 formal patient complaints filed with health service ombudsman (‘Commissions’) against 11,148 individual doctors in Australia over 11 years. The researchers  … Read more


Medical insurance specialist broadens product suite

By Tego Insurance on Monday, April 15th, 2019 in General, News.

Specialist healthcare sector underwriting agency Tego Insurance has launched three new products. After disrupting the Australian market with a doctors’ medical indemnity product which has grown to 1,400 insured doctors, Tego has now expanded its product suite to include entity medical malpractice; life sciences; and clinical trials. Tego CEO Eric Lowenstein says the medical indemnity  … Read more


Patient complaints take their toll on doctors’ wellbeing

By Tego Insurance on Monday, April 8th, 2019 in General.

Doctors with recent or current complaints have significant risks of moderate/severe depression, anxiety and suicidal ideation, according to a large anonymous survey published in the BMJ. This is true regardless of whether the complaint is against a GP, an ophthalmologist, an anaesthetist, a gynaecologist-obstetrician, a surgeon or any other clinician. Most of the 7926 respondents  … Read more


10 tips for effective handling of patient complaints

By Tego Insurance on Tuesday, April 2nd, 2019 in General.

Formal complaints against psychiatrists, surgeons, obstetricians/gynaecologists, GPs and other doctors are on the rise and clinicians are increasingly turning to their medical indemnity insurance providers for support. For example, the Victoria Health Complaints Commissioner received 1244 complaints against medical practitioners in the 2017-18 financial year, 18% more than in 2016-17. In NSW, the number of  … Read more