Formal complaints against psychiatrists, surgeons, obstetricians/gynaecologists, GPs and other doctors are on the rise and clinicians are increasingly turning to their medical indemnity insurance providers for support. For example, the Victoria Health Complaints Commissioner received 1244 complaints against medical practitioners in the 2017-18 financial year, 18% more than in 2016-17. In NSW, the number of … Continue reading 10 tips for effective handling of patient complaints